“Negotiation is not an act of battle, but a process of discovery.”
This month’s book is all about negotiations. It’s called “Never Split the Difference: Negotiating as if your life depended on it” by Chris Voss. Chris Voss is a former FBI kidnapping negotiator. He shares nine key strategies hat he and his colleagues learned and use to help people in very risky situations. Here are the chapters in the book which correspond to the nine tested strategies.